Building Trust in Teams

Trust is the most fundamental and the most difficult to achieve element of an effective team. If you are interested in the topic, read Patrick Lencioni’s “Five Dysfunctions of a Team” where he builds the pyramid of the characteristics of a well-functioning team, the foundation of which is trust.

Business Budgeting: Fortune Telling with Commitments

While no one likes to put their stamp on delivering the future, there are ways to make the imperative of forecasting more manageable.  Since budgeting is a central part of most businesses, we might as well figure out how to do it with the least pain, and the most...

Victoria’s Pajamas … and Leadership

At a recent CEO Roundtable meeting, Suzanne raised an issue concerning her new senior manager.  To date, all of her reports have been less mature and less experienced and she knows how to manage them.  But this new guy is different, and she considers him, in many...

Book Review: How Customers Buy…& Why They Don’t

Book written by Martyn R. Lewis (no relation) For those of us who did any selling in the last century, there has been a lot of head-scratching about what happened to the “good old days” when we knew how to convert an opportunity to a prospect to a sale. When you could...

Active Listening … and Leadership

Our heads are full of thoughts, images, ideas, experiences and emotions and we have a need to share them in order to develop ourselves, our ideas and to achieve just about anything significant. Our species occupies the top spot on the planet because of our unique...

A Day Off a Week … and Leadership

At a recent CEO Roundtable meeting, Bruce told us about his recent practice of clearing a day… Wednesday was his choice… to book off work each week.  He says that he might do some work on the mission and vision of the business, or he might just go to the library...